Payment Methods

Bigmop Marketplace Payment Methods

💳 Simple, Secure & Convenient Payments

📱 MTN Mobile Money

Pay conveniently using your MTN Mobile Money account.

How to pay:

  1. Add your products to the cart.
  2. Go to Checkout.
  3. Enter your delivery information.
  4. Select MTN Mobile Money.
  5. Enter your mobile money details when requested.
  6. Follow the instructions displayed to authorize the payment.
  7. Wait for your payment confirmation.
  8. Your order will be confirmed once payment is successfully received.

🟠 Orange Money

Use your Orange Money account to pay for eligible orders.

How to pay:

  1. Add your products to your cart.
  2. Click Checkout.
  3. Enter your delivery details.
  4. Select Orange Money.
  5. Follow the payment instructions displayed.
  6. Authorize the transaction from your Orange Money account.
  7. Wait for confirmation.
  8. Check your order status.

💳 Bank Card

Where available, customers may be able to pay using an eligible debit or credit card.

How to pay:

  1. Select Card Payment at checkout.
  2. Enter your card information.
  3. Confirm your billing information.
  4. Complete any security verification required by your bank.
  5. Submit the payment.
  6. Wait for the order confirmation.

💵 Cash on Delivery

Where offered by the vendor, you may be able to pay when your order is delivered.

How it works:

  1. Select Cash on Delivery at checkout.
  2. Confirm your delivery address and phone number.
  3. Place your order.
  4. Prepare the required payment.
  5. Pay the delivery agent when your order arrives.

Important: Cash on Delivery may not be available for every vendor, product, or location.

🛒 How to Pay for Your Order

Step 1 — Choose Your Product

Browse Bigmop Marketplace and select the product you want.

Step 2 — Add to Cart

Click Add to Cart and review your selected products.

Step 3 — Checkout

Click Proceed to Checkout.

Step 4 — Enter Your Information

Provide your:

  • Full name
  • Phone number
  • Delivery address
  • City
  • Region
  • Any additional delivery instructions

Step 5 — Choose a Payment Method

Select the payment option available for your order.

Step 6 — Complete Payment

Follow the instructions displayed on the screen to authorize your payment.

Step 7 — Confirm Your Order

After successful payment, you should receive an order confirmation.

🔐 Payment Safety

Protect your money and your account.

Bigmop customers should:

  • Never share their PIN with anyone.
  • Never share OTP/security codes with another person.
  • Only make payments through the official checkout process.
  • Verify the order amount before confirming payment.
  • Keep your payment confirmation until the order is completed.
  • Contact Bigmop Support if you suspect a fraudulent payment request.

Bigmop Marketplace will never ask you to share your Mobile Money PIN or personal security code.

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